GDPR & Data Protection Policy

Introduction

Alex Russell-Stoneham is committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR). This policy outlines how personal data is collected, processed, and safeguarded when you interact with this website and services.

What Personal Data We Collect

We may collect the following types of personal data:

  • Contact Information – Name, email address, phone number (if provided).

  • Booking & Payment Details – Transaction records (processed securely through third-party payment providers).

  • Client Information – Information shared during coaching sessions, always treated with strict confidentiality.

  • Website Usage Data – IP address, browser type, and interactions via cookies (see Cookie Policy). 

How We Use Your Data

Your personal data is used for:

  • Booking and delivering holistic coaching services.

  • Communicating important updates and responding to inquiries.

  • Improving website functionality and user experience.

  • Meeting legal and regulatory requirements.

  • We never sell or share your personal data with third parties for marketing purposes.

Legal Basis for Processing Data

Under GDPR, we process personal data based on:

  • Consent – When you sign up for services or newsletters.

  • Contractual Necessity – To provide the coaching services you request.

  • Legitimate Interests – To improve offerings and protect website security.

  • Legal Obligations – To comply with applicable laws.

Your Data Protection Rights

You have the right to:

  • Access – Request a copy of your personal data.

  • Rectification – Correct inaccurate or incomplete data.

  • Erasure – Request deletion of your personal data (subject to legal retention requirements).

  • Restrict Processing – Limit how your data is used.

  • Data Portability – Request data transfer to another provider.

  • Object – Withdraw consent for certain data uses at any time.

To exercise your rights, please contact [Your Email Address].

Data Retention & Security

We only retain personal data for as long as necessary to fulfil its purpose. Measures are in place to protect data from unauthorised access, alteration, or loss.

Third-Party Services

Some services (such as payment processing and analytics) are handled by trusted third-party providers that comply with GDPR standards.

Cookies & Tracking Technologies

This website uses cookies to enhance user experience. By using the site, you consent to cookie usage as outlined in the Cookie Policy. 

Complaints & Contact Information

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) or your local data authority.

For any GDPR-related inquiries, please contact Alex on: https://www.alexrussell-stoneham.com/contact